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[Ebook.6V8N] The Basics of Process Mapping 2nd Edition

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The bestselling first edition of this influential resource has been incorporated into the curriculum at forward thinking colleges and universities, a leading vocational technical institute, many in-house corporate continuous improvement approaches,and the United Nations headquarters. Providing a complete and accessible introduction to process maps, The Basics of Process Mapping, Second Edition raises the bar on what constitutes the basics. Thoroughly revised and updated to keep pace with recent developments, it explains how relationship maps, cross-functional process maps (swimlane diagrams), and flowcharts can be used as a set to provide different views of work. New in the Second Edition: Four new chapters and 75 new graphics An introduction to the concepts of flow and waste and how both appear in knowledge work or business processes A set of measures for flow and waste A discussion of problematic features of knowledge work and business processes that act as barriers to flow Seven principles* and 29 guidelines for improving the flow of knowledge work A detailed (actual) case study that shows how one organization applied the principles and guidelines to reduce lead time from an average of 28 days to 4 days Unlike "tool books" or "pocket guides" that focus on discrete tools in isolation, this text use a single comprehensive service work example that integrates all three maps, and illustrates the insights they provide when applied as a set. It contains how to procedures for creating each type of map, and includes clear-cut guidance for determining when each type of map is most appropriate. The well-rounded understanding provided in these pages will allow readers to effectively apply all three types of maps to make work visible at the organization, process, and job/performer levels. *The Seven principles are integrated into Version 3 of the body of knowledge used for Lean certification by the ASQ/AME/SME/SHINGO Lean Alliance. This is the first publication of those principles and guidelines. 9781563273766: The Basics of Process Mapping 2nd Edition AbeBookscom: The Basics of Process Mapping 2nd Edition (9781563273766) BRAND NEW The Basics of Process Mapping (2nd Revised edition) Robert Damelio The Basics of Process Mapping 2nd Edition - CRC Press Book The Basics of Process Mapping 2nd Edition Robert Damelio Providing a complete and accessible introduction to process maps The Basics of Process Mapping The Basics of Process Mapping 2nd Edition 2nd Edition The Basics of Process Mapping 2nd Edition: 8601200622409: Medicine & Health Science Books @ THE BASICS OF PROCESS MAPPING 2ND EDITION - izwpinfo the basics of process mapping 2nd edition the basics of process mapping 2nd edition - title ebooks : the basics of process mapping 2nd edition THE BASICS OF PROCESS MAPPING 2ND EDITION - urarinfo the basics of process mapping 2nd edition the basics of process mapping 2nd edition - title ebooks : the basics of process mapping 2nd edition The Basics of Process Mapping 2nd Edition - PdfSRcom The Basics of Process Mapping 2nd Edition Providing a complete and accessible introduction to process maps The Basics of Process Mapping The Basics of Process Mapping 2nd Edition - Robert The Basics of Process Mapping Second Edition raises Second Edition raises the bar on what constitutes the basics The Basics of Process Mapping 2nd Edition THE BASICS OF PROCESS MAPPING 2ND SECOND EDITION - spuiinfo the basics of process mapping 2nd second edition the basics of process mapping 2nd second edition - title ebooks : the basics of process mapping 2nd second edition THE BASICS OF PROCESS MAPPING 2ND EDITION - yuateinfo the basics of process mapping 2nd edition the basics of process mapping 2nd edition - title ebooks : the basics of process mapping 2nd edition The Basics of Process Mapping 2nd Edition: Amazoncouk Shop The Basics of Process Mapping 2nd Edition Providing a complete and accessible introduction to process maps The Basics of Process Mapping
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